WE ARE REOPENING ON 9TH JUNE.
HERE IS AN UPDATE ON WHAT TO EXPECT
We are pleased to announce that we will be reopening on 9th June to deliver some treatments that haven’t been available for the last few months. We are working very hard to ensure that the practice is ready to see patients and we are fully compliant with all the updated guidelines. You will notice that your journey through the practice will be very different but please understand that all the changes we have made are to ensure the safety of our patients and staff. Here are just a few of the changes we have put in place:
- Reception screens
- Hand gel throughout the practice
- Social distancing throughout the practice
- Longer appointments and fewer patients seen in a day
- Enhanced PPE
- Daily screening of symptoms and temperature for all patients and staff
- A deep clean/disinfection of the whole practice
- Updated risk assessments, practice policies and procedures
Dental practices are highly skilled in infection control and have well-established protocols that are regularly checked and audited against government standards. Organisations concerned with national standards (CQC/HIW/HIS and RQIA) that have a statutory role to check these issues have confirmed the high standards to which dental practices operate.
We are still following strict guidelines regarding the type of treatment we can offer. In June we will be seeing emergencies only. Our aim is then to start seeing patients for routine examination and hygiene appointments from July. Further treatments will be reintroduced as advice and guidelines change.
Please read the following advice prior to your appointment;
- With the exception of children and patients in need of support or supervision, patients should come alone
- Please bring minimal belongings with you. Coats and bags will not be allowed in the surgery
- A distance of at least 2 metres must be observed if another patient is present in the dental practice
- Payment should be made preferably by cards
- Patients will be asked to use hand gel on entering and leaving the practice
- Some elective procedures may have to be deferred or reassessed
- If you wish to make an appointment please telephone rather than visit the practice. Walk in emergencies will not be able to be seen.
- If you develop Covid 19 symptoms within 14 days of visiting the practice please alert us
- If you have Covid 19 symptoms and have a dental emergency please contact the practice to discuss your care prior to attending
- Please try to attend for your appointment on time. Late arrivals may not be seen. Try not to attend too early to avoid unnecessary time in the waiting room
- If you prefer to wait outside/in your car please let reception know and we will call you in when the surgery is ready for you.
- You are welcome to wear a mask in the waiting room. Masks are also available for you at the practice. If you would like a mask please ask at reception
We will be contacting all patients before their appointment to ask a series of questions. The form we will be using can be found here. If you answer yes to any questions please contact us to discuss your care.