We are living in challenging and difficult times during the current COViD-19 crisis. We wish to reassure everyone that we will continue to provide a safe and appropriate service for both staff and patients.

PLEASE DO NOT ATTEND THE SURGERY IF YOU HAVE SYMPTOMS OR HAVE BEEN POSITIVELY DIAGNOSED WITH THE VIRUS.

You can ring the practice and we will signpost patients to the appropriate service locally where treatment can be safely provided.

We will take temperatures of all patient who attend prior to treatment.

TO OUR PATIENTS AND FAMILIES

Dear Patients

We are living in challenging and difficult times during the current covid-19 crisis. We wish to reassure everyone that we will continue to provide a safe and appropriate service for both staff and patients.

Please do not attend the surgery if you have symptoms or have been positively diagnosed with the virus.

You can ring the practice and we will signpost patients to the appropriate service locally where treatment can be safely provided. We will take temperatures of all patient who attend prior to treatment.

The current national guidance to everyone is to avoid unnecessary contact and practice social distancing. Due to the highly infectious nature of the virus we can only provide emergency treatment and all routine treatment has been cancelled. The type of treatment we can provide is also restricted to ensure everyone is safe within our practice. This means we cannot provide any aerosol generating procedures (agp) like drilling, scaling teeth and blowing air/water on teeth e.G. During check-ups (use of 3 in 1 syringes). In effect we will provide appropriate self-care advice, carry out simple extractions for severe pain and issue prescriptions for painkillers/antibiotics where necessary.

We have a dedicated surgery that is fully cleaned between patients. Please do not attend the practice with anyone else. We need to restrict the number of people in the building. Please do not attend if you are a vulnerable patient due to age or an underlying medical condition as the risk of infection is higher. Wash your hands before attending and use hand gel on entering the practice. Please stay more than 2 meters from the receptionist. Do not sit next to other patients and keep a similar distance. Please avoid touching anything within the waiting room. Use your elbows to open/close doors and use hand gel on leaving the premises. You will not need to sign any forms when you attend.

We will continue to always act in the best interests of patients and staff. Together we can continue to provide a safe service within the local community. Please stay safe and do not hesitate to contact us (02084232523) if you have any concerns or questions.
If you have an appointment with us and are showing symptoms of coronavirus, we ask that you do not come to your appointment, please inform us by telephone or email and we will signpost you to the appropriate service locally where treatment can be safely provided… please call call NHS 111 or visit www.nhs.uk/conditions/coronavirus-covid-19 if you have any additional questions?